What if the warehouse address is wrong?
If the address is wrong, please try to check the overseas address of the order to see if the delivery address can be modified. HiClicks can only receive the goods at your exclusive warehouse address.
How to fill in the shipping address?
Please go to the [Member Area] → [Transport Address] at the top right of the homepage to make an inquiry. There will be your exclusive shipping address and membership number above.
Which goods are prohibited goods?
For contraband, please refer to [Guide] → [Cargo Restrictions] at the top of the page.
What happens if you accidentally purchase a prohibited article?
What should I do if I forgot to include the member code?
When the store has been shipped and found that the member number is not filled, you can take the initiative to inform us of the delivery number of your product, the name of the store and the expected arrival time. We will pay attention to whether there is such a package and will be filled in automatically when the package is put into storage. The system will then process the subsequent services.
