Dear HiClicks member,

In light of the challenges posed by the current global COVID-19 situation, HiClicks Malaysia is working to maintain a reliable delivery service to you. We are currently mobilizing our business continuity plans, monitoring and responding to rapidly changing local and on-ground warehouse conditions.

In order to ensure operational continuity amid the recent reduction of flight availability and soaring rates, effective 3rd April, 2020 we will temporarily and until further notice levy an Emergency Situation Surcharge to all shipments.

This Emergency Situation Surcharge will allow us to cover part of the operating cost increases and the necessary air network adjustments during the time of this emergency situation.

Please find below the mechanism of this surcharge:


Billing Method

Chargeable Weight

Additional Surcharge Amount


Fixed Charge Per Shipment

1st kg.


South Korea


Subsequent kg.


We apologise for any inconveniences caused.

Please check our FB page from time to time for any new updates and further details.

HiClicks Team

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